1. GENERAL

1.1. These Terms & Conditions apply to products purchased via www.colorsandmirrors.com or placed through our Social Media handles (Facebook & Instagram), or offline on phone or chat (WhatsApp) or through our Customer service Team.

1.2. Please read the terms & conditions carefully before purchasing any products or availing any services from colors and mirrors. Any purchase made by you through the website or through any other means shall signify your acceptance of the supply terms and your agreement to be legally bound by the same. In addition to the foregoing, you shall also be bound by the terms of use of the website, privacy policy, or additional terms of service which are displayed with the selection of the product, if any (“additional terms”).If there is any conflict between the supply terms and the additional terms, the additional terms shall take precedence in relation to that sale.

1.3. If you do not agree with the supply terms, please do not access the website or any other social media or offline channel, for any purchase or service.

1.4. The website uses regular industry standard technology designed to help keep your Personal Information safe. The Secure Server Software (SSL) encrypts all information you put in before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and to ensure correct use of information, we will employ commercially reasonable and practicable security practices and procedures, and security methods and technologies. We will also ensure on reasonable commercial efforts that any agent or third party that we employ complies with the same security standards as us for the protection of your Personal Information.

1.5. Your information may be transferred to or be maintained on computers, computer systems and computer resources located outside of your state or country where the privacy laws may not be as protective as those where you live. If you are located outside India and choose to provide information to us, please be aware that the website keeps or transfers information to India and processes it there. Your submission of such information represents your agreement to that transfer.

1.6. Unfortunately, the transmission of information over the Internet is not completely secure. Although we strive to protect your personal data, we cannot guarantee the security of your data while it is being transmitted to our site; any transmission is at your own risk. Once we have received your information, we have commercially reasonable procedures and security features in place to reasonably endeavor to prevent unauthorized access.

2. BUSINESS

2.1. Colors and Mirrors has the right to change or discontinue any service at any time, without notice. Colors and Mirrors may add or modify the procedures, modes, processes or conditions of purchase at any time. Colors and Mirrors shall not be liable to you or to any third party for any modification, suspension or discontinuance of any aspect of the services.

3. PRODUCT

3.1. colorsandmirrors.com is an online portal only for selling products designed, created and e-retailed by Colors and Mirrors. There will be no reselling or aggregating or consolidation of third party creators or distributors. Shipping for all the products on the website shall be per the company’s policy, which may be changed by Colors and Mirrors from time to time.

3.2. In case you receive a damaged product, please get in touch with our team via email at hello@colorsandmirrors.com Damage will be assessed, and a solution will be offered. The product may be replaced, or other corrective measure may be taken to address the issue.

3.3 Post your placing the order, in case the product is out of stock, our team will get in touch with you and a refund request will be raised. For paid orders the refund will be processed directly into your debit/credit card or online account. The money will reflect on your card or in your bank account within 7 to 21 working days from when the refund request was raised.

3.4 . There might be minor variations in the shade of the product. Hues show differently based on ambient lighting, gadget settings etc. Please contact us prior to purchasing to get clarity on the color of the product. No queries/refunds will be entertained post order placement regarding the color of the product

4. SERVICES

4.1. You should take all responsibility for your own actions in utilizing the products purchased by you; Colors and Mirrors shall not be liable for any such action.

4.2. You represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India.

4.3. Colors and Mirrors shall not be responsible for any deficiency in payment of consideration payable towards the products purchased on the website.

4.4. In the event that you have any complaints or concerns with respect to the website or our services, please get in touch with our team via email at hello@colorsandmirrors.com.

5. PRICING INFORMATION

5.1. The pricing information relating to the product shall be as disclosed to you at the time of your purchase.

5.2 Prices and availability are subject to change without notice or any consequential liability to you.

5.3. While Colors and Mirrors strives to provide accurate information relating to products, services including pricing information, typographical and other errors may occur. If a product or service is listed with incorrect price or with incorrect information due to an error, Colors and Mirrors may, at its discretion, will either contact you for instructions or cancel your order and notify you of such cancellation. Colors and Mirrors will have the right to modify the price of the product and contact you for further instructions via the e-mail address provided by you at the time of registration or cancel the order and notify you of such cancellation. If Colors and Mirrors cancels the order after the payment has been processed, the entire amount will be remitted to your account from which the payment was made.

6. DEBIT/CREDIT CARD DETAILS

You might be required to provide your credit or debit card details to the approved payment gateways while making the payment. In this regard you agree to provide correct and accurate credit/debit card details to the approved payment gateways for availing services on the website. You shall not use the credit/debit card that is not lawfully owned by you. The information provided by you will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of your credit/debit card details. Colors and mirrors expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of your credit/debit card.

7. DELIVERY OF THE PRODUCT

Your shipping address and pin code will be verified with the database of Colors and Mirrors before you proceed to pay for your purchase. If your order is not serviceable by delivery partners, vendors, or your location is not covered by us, we would request you to provide us with an alternate shipping address which we expect to have on our delivery partner’s/vendor’s delivery list. If there is any dispute regarding the shipment of the products or services for the area not covered by Colors and Mirrors, we will not be held responsible for the non-delivery of the product. In case you book multiple orders for the products and services in one transaction, efforts will be made to ship all products together. However, this may not always be possible.

The estimated shipment timeline for each product is mentioned in the respective product description section. If you want the product delivered at an earlier date or within a specific date, please write to us at hello@colorsandmirrors.com indicating the same or mention in the check out notes so that we take suitable measures to ensure the product(s) is shipped as per the required timeline. We will not entertain order cancellations/returns/refunds if the product is shipped within the timeline indicated by us in the product  description section, unless you have specifically requested for earlier delivery and the same is confirmed by us via email.

8. RETURN POLICY FOR PRODUCTS

Please see terms relating to refunds, returns and exchanges on the website.

9. SHIPPING AND DELIVERY

Please see terms relating to payment, shipping and delivery on the website.

10. CLAIMS

Please note the standard conditions for usage/care of the products in relation to each product. No claim (a) that is contrary to the above or (b) where products have been used contrary to the conditions of usage; will be entertained.

11. INDEMNIFICATIONS AND LIMITATION OF LIABILITY

11.1. You agree to indemnify, defend and hold harmless Colors and Mirrors from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Colors and Mirrors that arise out of, result from, or may be payable by virtue of, any breach of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these supply terms or any additional terms applicable to the purchase of products.

11.2. In no event shall Colors and Mirrors and its employees, partners be liable to you, for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not Colors and Mirrors has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract, negligence or other tortious action, or any other claim arising out of or in connection with your purchase of the products and services herein. Notwithstanding anything to contrary, Colors and Mirrors’s entire liability to you under this Terms of Offer For Sale or otherwise shall be the refund of the money charged from you, under which the unlikely liability arises.

12. GOVERNING LAW

12.1. These Terms & Conditions and the relationship between you and Colors and Mirrors shall be governed in accordance with the laws of India without reference to conflict of laws principles.

12.2. All claims, differences and disputes arising under or in connection with or in relation to the Terms & Conditions or any transactions entered on or through the website or the relationship between you and Colors and Mirrors shall be subject to the exclusive jurisdiction of the courts at TamilNadu (Chennai or Coimbatore) and you hereby accede to and accept the jurisdiction of such courts.